I’ve noticed this phenomenon while instructing new computer users: A lost look will come over many new users when asked to click an object because they can’t find it. Usually, I will hear “I don’t have that,” a short pause, and then the inevitable “Oh! Here it is!”
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Cleaning viruses has become an almost daily task. Hardly a week goes by where I don’t have to go head to head with yet another infected system and it seems like I hear the same questions just about every time. I thought I would gather some of the most common questions that I hear and (withou…
In no time the madness and mayhem of the holidays will be over. Soon all we will have to look forward to is six-page credit card statements and those dreaded New Year’s resolutions that so many of us never keep.
I get messages trying to sell me everything from Viagra to discount mortgages to memberships at adult Web sites.
One of the most basic moves one needs to master in order to get anything done on a PC is the “click.” Sounds simple and obvious, doesn’t it? Well, it is, but as many computer users are finding, it’s not necessarily simple. There are a few things that need to be kept in mind in order to maste…
Clicking things with the mouse is the main way we get our computers to do things – click the print button and the computer prints. Click the Start Button and the Start Menu opens. Click the Copy command and whatever you have selected copies to the clip board. You get the picture.
There is a big difference in supporting individual computer users and supporting small business systems. Sure, I see a lot of the same issues - problems like slow systems, virus-infected machines, and people just not knowing how to use their computers - but when it comes to troubleshooting i…
You wouldn’t believe how many times I hear “I can’t print!” each day.
This week, I thought we would talk about how everything in the computer is connected. By connected I don’t mean by wires and other mechanical means, but internally, through the computer’s filing system.
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