Recent Stories

One of the most basic moves one needs to master in order to get anything done on a PC is the "click." Sounds simple and obvious, doesn't it? Well, it is, but as many computer users are finding, it's not necessarily simple. There are a few things that need to be kept in mind in order to maste…

There is a big difference in supporting individual computer users and supporting small business systems. Sure, I see a lot of the same issues - problems like slow systems, virus-infected machines, and people just not knowing how to use their computers - but when it comes to troubleshooting i…