Many people are surprised when they get their new machine home and someone sends them email with a Word or Excel document attached and they cannot open it.

Windows (or any operating system) can get overwhelmed from time to time. I’m not saying that Windows can be overwhelming from time to time – it can, but sometimes Windows just stops functioning and you can’t seem to do anything.

One of the questions that I am asked frequently has to do with all of the icons on the typical Windows desktop. “Aren’t they slowing things down? I never use most of them, can’t we get rid of them?”

I remember when I got my first laptop back in the 1990s, how wonderful life as going to be – I imagined how easy it would be when someone called while I was on the road, I could just open the cover, tap a few keys and have all the information I needed at my fingertips. I also recall a failed…

One of the misconceptions about computers (and the internet in general) that many people have is this idea that things should work and look just as they did yesterday and the day before. I find myself explaining that the computer isn’t a static, stationary object like a VCR or a toaster but …

I was backing up some data a while back to an external USB drive, when I noticed a behavior that is not uncommon at all.

Strong password requirements (like using upper and lower cases, at least one number and maybe a special character) cause a lot of frustration for computer users. There is however, a way to manage your passwords without sacrificing security for convenience and the best part is the solution is…

Are you giving your computer enough time to think? It’s a legitimate question; do you allow your computer time to fulfill your requests or do you become impatient and overwhelm it with duplicate requests by clicking again and again when the computer doesn’t give you an answer fast enough? Be…