Recent Stories

(1) The “Big Sale Event”. If you look in today’s newspaper, you will find that most car dealers in your area are having a sale of some kind. It may be because of a current holiday, “too large an inventory” of cars, to “reduce their taxes”, “the manager is out of town”, or some other nefariou…

Helping people with their computers over the phone is challenging. That’s why the first time someone calls me for help we usually spend the first 10 minutes or so ignoring the problem they’re calling about and focusing on getting connected. Once I’m connected to their computer then I can get…