FORT PIERCE – For more than 25 years, customers have relied on the experts at PRO-TECH APPLIANCE INC. for both sales and service of top-name appliances.
Founded by Tom Dimmett in 1994 as an appliance service business, the company has grown by leaps and bounds over the years and significantly expanded its showroom space at 3600 Oleander Ave. just north of Bell Avenue. Prior to launching out on his own, Mr. Dimmett did service and repairs for General Electric, Whirlpool, Maytag and other name brand appliance manufacturers.
“It’s 10 times bigger than what it was,” Mr. Dimmett said. “When I opened it in 1994, we were just limited to service and repairs. As time went by, people began to ask us to sell appliances here rather than their having to go buy them somewhere else and so we became a full appliance dealer.”
Today the showroom is packed with both gas and electric free-standing ranges, microwave ovens, refrigerators, dishwashers and washers and dryers (also both gas and electric) manufactured by the nation’s top companies, many of which are household brand names. Every appliance in the immaculate showroom is handpicked.
“We’re very selective about what we carry,” the owner emphasized. “We have long standing relationships with the biggest manufacturers and know all of our products inside and out. The result? You get exceptional service for the life of your home appliance.”
Store Manager Brian Paul joined the PRO-TECH team 15 years ago and said people are tired of trying to get help at the big-box stores and will find the intimate experience here a delight.
“Here we have a sense of family and comradery,” he said. “We’re all about integrity and accountability.”
Visitors to the PRO-TECH showroom will find something for everyone at every price point.
“We provide delivery and installation of new appliances from the simple to the intricate, from low-end for home flippers to high-end for interior designers,” Mr. Paul explained. “We also have an outstanding selection of used appliances that come with a 90-day warranty and we offer discounted delivery on them.”
Even after their massive growth over the last quarter century, the owners and employees have still not forgotten the company’s roots.
“We still offer the best appliance service in the area, and offer same-day emergency refrigeration service,” Mr. Paul said. “The main thing is the maintaining of the relationships with the customers and providing the correct advice.”
He said the most satisfying part of his work – which he said doesn’t feel like a chore at all – is “creating happy customers” and credits the company founder for giving him his own love of the appliance sales and service industry.
“Tom’s like my older brother and he’s been a phenomenal mentor for me for more than 15 years,” he explained. “I’m comfortable with the appliances I’m selling, and it’s so nice to work with a service company.”
Mr. Dimmett agrees.
“We have been in the home appliance business for years,” he said. “That's what we love, that's what we do, and that's what we know. So, if you want to get your money's worth, come shop with us and expect nothing less than expert advice and service.”
PRO-TECH APPLIANCE is located at 3600 Oleander Ave. in Fort Pierce less than a mile north of Midway Road. For more information, call (772) 461-2444 or visit the website at www.pro-techappliances.com.